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❓ Frequently Asked Questions​

  • We offer 24/7 roadside assistance across Albania.
    Call our support number and we’ll send help immediately.

  • You’ll need:

    • A valid driver’s license (held for at least 1 year)

    • A passport or national ID

    • A credit or debit card for the deposit

    International visitors should also bring an International Driving Permit (IDP) if required by your home country.

  • The minimum age is 21 years old, and you must have had your license for at least 12 months.
    Drivers under 25 may be subject to a young driver fee.
  • Yes, we require a security deposit, which varies depending on the car category.
    The deposit is held on your card during the rental period and released upon safe return of the car.
  • Yes, we also accept debit cards, but the deposit must still be authorized. Contact us for details on cash or alternative payment options.

  • No hidden fees — all prices include:

    • Basic insurance

    • Local taxes

    • 24/7 roadside assistance

    Any extras (GPS, child seats, additional drivers) are clearly shown at checkout.

  • Yes, cross-border travel is allowed to certain neighboring countries (e.g. Montenegro, Kosovo, North Macedonia, Greece), but must be requested in advance.
    Additional paperwork and fees may apply.

  • We operate a full-to-full fuel policy.
    You’ll receive the car with a full tank and must return it the same way to avoid fuel charges

  • Yes, you can add extra drivers during the booking process or at pickup.
    Each additional driver must present a valid license and ID.

  • Our standard rental includes:

    • Third-party liability

    • Basic collision damage waiver (CDW)

    You can upgrade to full coverage for extra protection during the booking process.What types of insurance are included?

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